Dr. Daphne Williams is an Associate Professor in the Department of Developmental and Higher Education Studies at Grambling State University. She teaches courses in the Doctor of Education in Developmental Education and Master of Science in Developmental Education degree programs. Her research interests are in the areas of developmental education, developmental education policy, study skills development, online learning assistance, and learning assistance centers in higher education.

Elizabeth Zhang is an alumnus of Louisiana State University with her bachelor’s degree in Biological Sciences. Elizabeth discovered her passion for education when she became a Supplemental Instruction (SI) Leader with the LSU Center for Academic Success in August 2019. She worked as a SI Leader and SI Mentor for three years. After Elizabeth graduated with her bachelor’s degree in May 2022, she returned to the LSU Center for Academic Success where she served as the Tutor Coordinator and the SI Coordinator. She now serves as the Academic Support Program Manager and oversees the LSU Shell Tutorial Center and the Supplemental Instruction. In this leadership role, Elizabeth empowers and helps student leaders build their confidence in their ability to help students in challenging courses. Her experience as a student leader in this program allows her to relate with her team and understand their challenges. This year, Elizabeth hopes to begin her master’s program to deepen her knowledge and expand her toolkit to help support student success initiatives in higher education learning centers.

Brad Jones currently serves as the Manager of Student Support Services and Mathematics Specialist in the Cox Communications Academic Center for Student-Athletes (CCACSA) at Louisiana State University. He is responsible for the overall development, planning and coordinating of the math lab program, a component of the CCACSA Educational Support Services, and also assists in managing the day-to-day operations of the Tutorial Program. He designs and implements math academic support plans for student-athletes, while also working in collaboration with academic advisors and learning specialists within the center. Jones graduated from LSU with a baccalaureate degree in mathematics in 2006, then earned his master’s degree in education at Mississippi State University in 2008. He also spent four years teaching high school mathematics at Starkville High School in Mississippi and Gainesville High School in Florida before returning to Baton Rouge in 2012 to join the LSU team Jones is a member of the Louisiana College Learning Center Association (LCLCA), the International College Learning Center Association (ICLCA), the College Reading and Learning Association (CRLA), and the National Association of Academic and Student-Athlete Development Professionals (N4A). In 2019, Jones’ mathematics program was awarded the N4A “Model Practices Award” and in 2021 was awarded the ICLCA “President’s Outstanding Learning Center Award for Specialized Populations.”

Dr. Beth Wallace is Assistant Director of Data Analytics and Systems Operations for Enrollment Management and Student Success at Louisiana State University. She holds degrees in biochemistry, music performance, and music education from Old Dominion University in Norfolk, VA, and she completed her Ph.D. in Music Education at LSU in Spring 2020. Beth brings experiences from both secondary and postsecondary education as a teacher, tutor, academic coach, interventionist, manager, and data analyst. As a Tableau Certified Data Analyst, Beth is passionate about using data visualizations to support advocacy and strategic planning for college learning centers. Beth has been active in LCLCA since the recharter in 2022, serving as the first marketing and communications officer for the organization, and is excited to continue working with the team in a new capacity!

Nicole Walker has a history in Speech Language Pathology and Psychology with an undergraduate degree from the University of South Alabama in Mobile and graduate degree from LSU. She worked as an SLP for 4.5 years before moving into higher education as a Learning Specialist at the LSU Center for Academic Success in March of 2023. While always having an interest in service, she has found a passion in helping college students develop metacognitive skills, build academic confidence, and find new strategies. She has served and lead multiple committees, projects, and events throughout her professional career, and she currently serves as a coordinator of the LSU Promise Scholars Program. Nicole is now pursuing a PhD in Higher Education Administration from LSU.

Trevor Tabor is a distinguished alumni of Nicholls State University with a bachelor’s degree in Mass Communication and Public Relations. Due to his outstanding work with research in enrollment communication, academic excellence, and student leadership, Trevor was recognized as Hall of Fame graduate in 2023. His passion for higher education began through leadership roles in student affairs and student engagement, where he helped build student leaders, coordinated large-scale campus events, and developed marketing strategies to elevate the student experience. Trevor is currently the Assistant Director for Communication for the Division of Enrollment Management and Student Success at LSU. In this role, Trevor manages communications and marketing for all EMSS departments including the Center for Academic Success, University College, Financial Aid, Transition and Orientation Programs, and the University Registrar and Bursar's offices. He leverages multiple tools and platforms to spearhead campus-wide communication strategies supporting retention, academic progress, and engagement-focused initiatives. Beyond higher education, Trevor partners with clients across multiple industries to develop brand strategies, communication materials, and events that drive engagement and impact. He has chaired university-wide committees, led cross-functional initiatives, and contributed to strategic priorities that put student success at the forefront. Trevor will begin a master’s program in the fall and looks forward to continuing to grow into leadership roles focused on communication, student experience, and institutional strategy.